AFA
Empowering Care, Enriching Lives
Industry
Healthcare
Location
Sydney
Challenge
Ability First Australia, a national peak body for disability service providers, faced growing pressures from workforce shortages, rising administrative load, and documentation demands that reduced carers’ time with participants.
The Solution
Gadali, working alongside Microsoft Elevate, led a co‑design process to build an AI‑powered Care App that enables carers to capture notes conversationally, automatically generate compliant shift reports, and integrate seamlessly into existing workforce systems.
The Outcome
Reduced administrative burden and improved data quality, enabling frontline carers to spend more time on participant support.
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