SCHEDTRIS
Modernising rescheduling processes to ensure smoother, faster and robust service delivery.
The benefits extend across the entire care pipeline. Schedulers aren’t immediately putting out fires at the beginning of their day. Support workers get earlier notice when their day changes, which makes a significant difference to their satisfaction and retention. And clients are more likely to be matched with workers they already know and trust, directly increasing their continuity of care”
-Sharon Paulson, Head of Digital Workplace Services, ECH
Microsoft Elevate is grounded in a simple belief: when we put people first, technology becomes a force multiplier for social impact. Working alongside organisations like ECH, we are exploring how AI can support the delivery of critical human services, enhancing real-time decision-making, strengthening operational resilience, and ultimately enabling more responsive and equitable outcomes at scale.
-Anita Sood, Microsoft Asia Elevate Commercial Lead
