Watch the Webinar Recording: How ECH and Microsoft Are Using AI to Transform Workforce Scheduling

Written By Alvin Paronda

AI is no longer a future concept for operations teams—it's delivering real, measurable outcomes today.

In this on-demand webinar, ECH and Microsoft share how AI has been successfully implemented in a live aged and home care environment to improve workforce scheduling, reduce service disruptions, and strengthen operational resilience.

Discover how ECH deployed an AI-driven scheduling and rescheduling capability that helps optimise workforce management, improve continuity of care for clients, and support frontline staff—without adding unnecessary complexity or risk.

What You'll Learn

  • How AI is being used today to support operational decision-making

  • The key steps involved in moving from an AI concept to a production-ready solution

  • How intelligent scheduling can reduce disruptions and improve service delivery

  • Where leaders should focus to realise early and measurable value from AI initiatives

  • Lessons learned from implementing AI in a highly complex operational environment

Whether you're exploring AI opportunities or looking to scale existing initiatives, this session offers practical insights from a real-world deployment.


Alvin Paronda
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